Policies

At Casten Body Shop, we have policies in place to ensure efficient, courteous, and professional service to customers.

We work with over 100 different insurance companies, accepting payment through credit card, money order, cashiers check, certified check, or cash.

Estimates are prepared with thorough and comprehensive reports, and hidden damage is communicated to customers and insurance companies for approval before repair continues.

The repair process starts after approvals are given, and highly trained technicians utilize state-of-the-art equipment to repair vehicles.

Deposits may be required in some situations. We accept credit/debit cards, insurance checks and cash. Surcharges are applicable to all credit card payments.